Over 20 years as a functional and business process expert and as a leader of global roll-outs involving multiple ERP and other solutions, including Oracle JD Edwards, MS D365, SAP. Can advise on and run solution selection and RFP process.

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Leader of several digital implementations in cosmetics and Fintech sectors, working with CommerceCloud, Big Commerce and custom solutions. Worked with Agile and SAFe. Expert knowledge of integrating digital solutions into the wider operational landscape.

Full lifecycle experience of scoping, RFP, contract negotiations, HR change management elements, full transition and stabilisation of IT infrastructure, resources, support tools and processes.

Involved in and led several business transformation projects, from redefining mission and strategy, through deriving the Target Operating Model and executing business process re-engineering and change management.

A proven dynamic, empathetic and effective leader of large scale, challenging change across business processes and the whole IT landscape. A safe pair of hands for optimal, pragmatic delivery and fuelling a collaborative and sometimes fun working culture.